1. Return Window

Eligible items may be returned within 30 days from delivery. Please contact customer service within this period with your order number and the item you wish to return. This policy does not limit statutory cancellation, withdrawal, warranty, or other consumer rights that cannot lawfully be waived.

2. Return Eligibility

Unless applicable law requires otherwise, items returned under our voluntary return policy should be unused, unwashed, undamaged, and in their original condition, with tags and original packaging where reasonably available.

Items showing wear, washing, alteration, damage caused after delivery, or missing components may not qualify for a voluntary return where legally permitted. These conditions do not remove remedies available for defective, incorrect, misdescribed, or nonconforming goods under applicable law.

3. How to Start a Return

1. Email service@inkestyle.com with your order number and the item you wish to return.
2. Explain the reason for your request. For damaged or incorrect items, include clear photos where possible.
3. Wait for our return instructions before shipping the parcel.
4. Pack the item securely and follow the instructions provided by customer service.
5. Keep your tracking number and proof of shipment until the matter is resolved.

4. Designated Return Address

Important: This is the designated return address provided for returns. Do not send returned items to our registered business address in Jamaica, New York. Contact us before shipping, as specific instructions may apply to your order.

5. Return Shipping Costs

For voluntary returns due to preference, fit, or change of mind, customers are generally responsible for return shipping costs unless applicable law or a specific written agreement provides otherwise.

If an item is defective, damaged, incorrect, or materially inconsistent with its description, contact us before returning it. We will review the issue and explain the appropriate remedy and return shipping arrangements required by law.

6. Refunds

After receiving and inspecting the return, we will notify you of the outcome. Approved refunds are generally issued to the original payment method unless another method is agreed or required by law.

We will process approved refunds within the time required by applicable law. The time for funds to appear in your account depends on your payment provider or financial institution. Any legally required refund of original shipping charges or other amounts will be handled as applicable.

Original shipping charges are not automatically refundable for every voluntary return. Eligibility depends on the reason for the return, the order terms, and applicable law.

7. Exchanges

Exchanges depend on product availability and the arrangements confirmed by customer service. Contact us before sending an item for exchange. If an exchange is unavailable, we will explain any applicable return or refund options.

8. Order Cancellations

If you wish to cancel an order, contact us as soon as possible. Cancellation may not be possible after processing or dispatch has begun. Any mandatory cancellation or withdrawal rights remain unaffected.

9. Contact

For return assistance, email service@inkestyle.com. Include your order number, but do not send full payment card details.